For Example: Haier HLP141e or WD-5100-23

Our Guarantee

We offer a 30 day warranty against any defective products, sold and/or distributed by us (Dappz / Auto Inc), excluding OEM items. For all OEM items, after the 14 day warranty period from the date of purchase, we will gladly open up a return however, you will responsible for the return shipping charges. Non-defective items are not covered under warranty.

What is an OEM item? These items are Brand New manufactured goods, where the manufacturer covers the warranty and returns for us. We do not accept returns for any items valued under $30.00. We do not cover the cost of shipping nor refund any shipping costs for the return of non defective items.

For all approved returns:
All returns must be properly packaged and shipped to protect the value of the returned products and all items must be returned in saleable condition, packed in the original box with sufficient packaging materials. It is your responsibility for all risk of loss and damage to products being shipped for return or replacement. Please fully insure return shipment in case of loss or damage.

Following these procedures will ensure that your return will be processed in an efficient manner and credit will be issued promptly. If these procedures are not followed, credit may be delayed or denied. For a complete explanation of our Return Procedures, please refer to our Return Policies and / or Condition of Use.

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